Cost of Living
Compensation for electrical supply interruptions doubles to 2.1 million in 2025
Compensation paid to electricity customers for supply interruptions reached 2.1 million euros in 2025, double the 2024 figure, driven by seven 'exceptional' incidents, including a major April blackout. While service quality indicators worsened nationwide, the regulator confirmed that general service standards were met, though individual compensation payments for service failures significantly increased across the mainland, Azores, and Madeira.
Why it mattersIf you experienced power outages in 2025 that fell below regulated service standards, you may have been entitled to automatic compensation from your network operator, as indicated by the 53% rise in individual service standard failures.
