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Bank of Portugal warns of fraud involving Multibanco cards sent by mail
The Bank of Portugal (BdP) has issued a warning regarding a scam where criminals send fake Multibanco cards to victims' homes. Fraudsters use personal data, such as names and bank names, to personalize letters and create a false sense of urgency, such as threatening to block the user's account. The BdP warns never to use contact details, links, or QR codes provided in such letters; legitimate card activation should only occur via official bank apps, websites, or ATM machines.
Why it mattersIf you receive a new bank card in the mail that arrives with an urgent request to call a number or click a link to activate it, do not comply; verify the card directly with your bank through their official, known channels to avoid account theft.
