Mobility
Aviation regulator imposes new airport service quality indicators
The National Civil Aviation Authority (ANAC) has updated quality criteria for baggage handling, security screening, and general operational performance at the airports of Lisbon, Porto, Faro, Funchal, and Ponta Delgada. These changes, approved on August 31, 2026, will be implemented in phases starting in September 2026, with a technical validation and monitoring period running throughout 2027.
Why it matters
If you travel through Portugal's major airports, these new rules are designed to improve efficiency and service quality, though the actual results for passengers will only be measured and assessed throughout 2027.Useful?
