Complaints to the health regulator fell to 40,895 in the first half of the year

The Entidade Reguladora da Saúde received 40,895 complaints regarding healthcare providers in the first half of 2026, a 5.4% decrease compared to the same period in 2025. Over 75% of complaints concentrated on 1,200 establishments, primarily in the Northern and Lisbon/Tagus Valley regions. In the public sector, the most frequent issues involved breached waiting-time guarantees, while private and social-sector complaints frequently concerned inadequate advance information on costs and billing.