Economy
Banks obliged to compensate scammed customers
The Court of Justice of the European Union has ruled that banks must reimburse customers for unauthorized payments, even in cases where the bank claims the customer was grossly negligent. This applies specifically to situations where a scammer accesses a bank account directly to perform transactions, such as transfers; it does not apply to cases where the customer themselves initiates the payment, even if misled by a scammer.
Why it matters
If you are the victim of a bank account hack or unauthorized transfer, your bank is now legally mandated to refund the money immediately, regardless of their assessment of your negligence.Correio da ManhãRead original ↗
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